Strategy and research
Through stakeholder workshops and user research, I map complex workflows and create information architecture that makes sense. I test assumptions, validate ideas, and ensure teams build the right thing.
Core approach:
Product discovery that cuts through assumptions
User research that drives real decisions
Information architecture for complex systems
Intuitive workflows
Complicated workflows become intuitive journeys. Enterprise platforms become tools people want to use. I create interaction patterns that guide users naturally through complex processes and reduce training time.
Design systems
Professional interfaces that work flawlessly across devices. I create design systems that ensure consistency while giving development teams the components they need to move fast.
Design foundations:
Responsive interfaces for web and mobile
Design systems that teams actually use
Accessibility compliance (WCAG 2.1)
AI for design efficiency
Modern tools accelerate delivery without compromising quality. I integrate AI for rapid prototyping, automate repetitive tasks, and use data analysis to validate design decisions.
Design leadership
25 years of experience have taught me that great products come from great team dynamics. I guide teams from concept to launch while fostering collaboration that brings out everyone's best work. I mentor designers, bridge gaps between departments, and create environments where cross-functional teams deliver their strongest results together.
Platforms expertise
Deep experience with regulated, mission-critical platforms
Government and civic technology systems
Enterprise SaaS and financial services
Legacy system modernisation